Privacy Policy

PRIVACY POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 1 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

SECTION 2 - PAYMENTS

Payment Options Accepted:
Payment may be made via Visa and MasterCard.

Card acquiring and security:
Card transactions will be acquired for Loraine Roux (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for al South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details:
Customer details will be stored by LORAINEROUX separately from card details which are entered by the client on PayGate's secure site. For more detail on PayGate refer to www.paygate.co.za.

SECTION 3 - CUSTOMER PRIVACY POLICY

Loraine Roux (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http:/www.polity.org.za/attachment.php?aa_id=3569 .

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@loraineroux.com.

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